Steigenberger Golf Resort El Gouna | Hotel in El Gouna

| 9.2 (132 Reviews) |  1 Bathroom
El Gouna Hotel | Steigenberger Golf Resort El Gouna

Hotel in El Gouna

Stylish beach retreat with 2 outdoor pools
Guests of this beach hotel will appreciate convenient onsite amenities such as a steam room and a children's pool.
Steigenberger Golf Resort El Gouna offers 268 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.


Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Airport shuttle fee: usd 45 per room early check-in is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 117695 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Alona
Dec 2, 2025 12:25:00 AM
Review Score:   4
Summary: I stayed at the hotel for a week, and this was my second visit. Unfortunately, this experience did not meet the standards I expected based on my previous stay. 1. Housekeeping and Bed Linen Issue Three days into my stay, I requested a change of bed sheets through the app provided at check-in. Despite leaving the message, the sheets were not changed. I then called the reception and asked again, but nothing happened. Later, I approached the reception in person, asked to speak with the manager, and was informed that the manager was unavailable. I explained the situation politely and was reassured the issue would be addressed—yet even the following day the bed sheets were still not changed. This was disappointing and reflected a lack of communication and oversight from management rather than a single staff member’s mistake. Only after speaking with a guest relations representative—whose name I unfortunately did not catch precisely, something like “Doreen”—the issue was resolved immediately. Her professionalism stood out, and I appreciate her assistance. 2. Room Cleaning Standards The housekeeping service throughout my stay was inconsistent. The room attendant often appeared unmotivated: dust remained on surfaces, and the bathroom floor was sometimes left dirty. It felt as though the quality of cleaning depended on his mood. Considering that this is not a budget hotel, I expected consistent, high-quality service without having to repeatedly request it. 3. Extra Charge for Coff
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