Is this Centro hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Centro hotel have a swimming pool?

No, this Centro hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Centro hotel?

Best-rates for the Centro hotel starts from $225 per night with includes Guest Services, Child Friendly, Air Conditioner, TV, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Restaurant, Accessibility, Internet, Bar, Kitchen, Laundry, Balcony/Terrace, Security/Safety, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Centro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Centro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Centro hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Centro hotel?

Based on the information reported by the owner or manager, the Centro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Centro hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

NH Collection Madrid Gran Vía | Hotel in Madrid

| 9.6 (1001 Reviews) | 1 Bathroom

Centro Hotel | NH Collection Madrid Gran Vía

Hotel in Centro, Madrid

Hotel with a restaurant, steps from Gran Via
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe.
Housekeeping is available on request.
NH Collection Madrid Gran Vía offers 94 accommodations with minibars and safes. A pillow menu is available. 45-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Hair dryer

Shower

Bathrobes

Towels

Eco-friendly toiletries

Bedroom

Pillow menu

Bed sheets

Air conditioning (climate-controlled)

Energy-saving switches

Safe

Eco-friendly cleaning products provided

Phone

Soundproofing

Recycling

Connecting rooms available

Iron/ironing board (on request)

LED light bulbs

Water-efficient showers only

Breakfast

Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends: EUR 23-35 per person

1 restaurant

Room service available

1 bar

Electric kettle

Coffee/tea filters (reusable)

Coffee/tea maker

Minibar

Parking

No onsite parking available

Accessibility

Wheelchair-accessible path of travel

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Entertainment

Satellite channels

45-inch flat-screen TV

General

Front-desk safe

Elevator

Water dispenser

English

Spanish

Comprehensive food waste policy

Biodegradable drinking straws

No plastic water bottles

Comprehensive recycling policy

Smoke-free property

Vegetarian dining options

At least 80% of food locally-sourced

Humane treatment of captive wild animals

Local culture & ecosystem education

Reusable cups only

Water dispenser

Double-glazed windows

100% renewable energy

Reusable tableware only

No plastic coffee stirrers

Biodegradable coffee stirrers

At least 80% lighting from LEDs

No plastic soda bottles

No plastic drinking straws

Locally-owned & organized tours & activities

Guest Services

Soundproofed rooms

Snack bar/deli

Change of towels (on request)

Change of bedsheets (on request)

24-hour front desk

Dry cleaning service

Daily housekeeping

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately eur 23 to 35 per person pet fee: eur 35 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 55 lbs per pet) pets allowed for an extra charge of eur 35 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Eduardo

Oct 25, 2025 05:00:45 AM

Review Score: 10

Summary: The hotel's location is excellent, very well connected to public transportation, shops, restaurants, and some of Madrid's main touristic attractions.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room (Gran Vía View) Room Size: 215 square feet m² 1 Queen Bed 2 Twin Beds	General Square meters - 20, Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Ping - 6, No cribs (infant beds), Shower only, Pets not allowed, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 2
Superior Double or Twin Room Room Size: 215 square feet m² 1 Double Bed 2 Twin Beds	General Square meters - 20, Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Ping - 6, No cribs (infant beds), Shower only, Pets not allowed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 2
Premium Room (Gran Vía View) Room Size: 280 square feet m² 1 Double Bed 2 Twin Beds	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square feet - 280, Shower only, Pets not allowed, Square meters - 26, Rainfall showerhead, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Premium Room Room Size: 248 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 248, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Shower only, Pets not allowed, Rainfall showerhead, Square meters - 23, Bed count minimum 2, Bed count maximum 2
Junior Suite (Gran Via View) Room Size: 301 square feet m² 2 Double Bed and Double Sofa Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Shower only, Pets not allowed, Square feet - 301, Slippers, No cribs (infant beds), Separate sitting area, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Premium Room (Extra Large) Room Size: 301 square feet m² 1 Queen Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Shower only, Pets not allowed, Rainfall showerhead, Square feet - 301, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Junior Suite (Gran Vía View, Extra Bed 2A + 1C) Room Size: 301 square feet m² 2 Queen Bed and Double Sofa Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 1, Square meters - 28, Shower only, Pets not allowed, Square feet - 301, Slippers, No cribs (infant beds), Separate sitting area, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Junior Suite (Gran Via View, Extra Bed 3 Adults) Room Size: 301 square feet m² 2 Queen Bed and Double Sofa Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Shower only, Pets not allowed, Square feet - 301, Slippers, No cribs (infant beds), Separate sitting area, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2