Is this Metropolitan Palace pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Metropolitan Palace have a swimming pool?

Yes, this Metropolitan Palace has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Metropolitan Palace?

Best-rates for the Metropolitan Palace starts from $195 per night with includes Spa, Entertainment, Wheelchair Accessible, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Fireplace/Heating, Bar, Guest Services, Internet, Parking, Accessibility, Restaurant, Toiletries, Breakfast, Laundry, Air Conditioner, Pool, Bedding/Linens, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Metropolitan Palace a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Metropolitan Palace wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Metropolitan Palace is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Metropolitan Palace?

Based on the information reported by the owner or manager, the Metropolitan Palace indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Metropolitan Palace?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Metropolitan Palace | Hotel in Sin El Fil

| 8.0 (86 Reviews) | 1 Bathroom

Hotel in Sin El Fil

Luxury hotel with 2 restaurants connected to the convention center in Sin El Fil
2 restaurants, an outdoor pool, and a health club are available at this smoke-free hotel. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Metropolitan Palace offers 185 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor tennis court and a health club are featured at the hotel. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Bathrobes

Free toiletries

Hair dryer

Towels

Bidet

Separate bathtub and shower

Deep soaking bathtub

Rainfall showerhead

Bedroom

Premium bedding

Air conditioning

Bed sheets

Connecting rooms available

Soundproofing

Turndown service

Desk

In-room massage

Laptop-compatible safe

Free newspapers

Individually decorated

Breakfast

2 restaurants and 1 coffee shop/cafe

Coffee/tea in common area(s)

24-hour room service

Buffet breakfast available for a fee daily 6:30 AM–11 AM: USD 25 per person

1 poolside bar and 1 bar

Free bottled water

Minibar

Parking

Free area shuttle

24-hour roundtrip airport shuttle (surcharge)

Free shopping center shuttle

Airport shuttle on request

Wheelchair-accessible parking available

Valet parking on site (USD 15 per night)

Accessibility

Wheelchair-accessible path of travel

Wheelchair-accessible parking

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Theme parks

Beach access

Sauna

24-hour pool access

Shopping

Outdoor pool

Steam room

Tennis

Evening entertainment

Public winery tours

Outdoor tennis court

Fitness center

Entertainment

Satellite channels

LCD TV

Premium channels

General

Meeting rooms

Business center

Conference space

Computer station

Free newspapers in lobby

Ballroom

Elevator

Grocery/convenience store

ATM/banking services

Front-desk safe

Banquet hall

German

Danish

English

French

Italian

Spanish

Arabic

Couples dining

Smoke-free property

Fireplace in lobby

TV in lobby

Guest Services

Free area shuttle

Grocery/convenience store

Supervised childcare (surcharge)

Snack bar/deli

Babysitting (surcharge)

In-room child care (surcharge)

Outdoor pool

Laundry facilities

Soundproofed rooms

Hair salon

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi and wired Internet

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Pool umbrellas

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding. rollaway/extra beds are available for usd 40.0 per day.

Payment Policy

Fee for buffet breakfast: approximately usd 25 per person airport shuttle fee: usd 36 per vehicle (roundtrip) valet parking fee: usd 15 per night pet fee: usd 40 per pet, per stay service animals are exempt from fees rollaway bed fee: usd 40.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 40 per pet, per stay service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

ihab

Feb 28, 2025 06:13:10 PM

Review Score: 10

Summary: Jad and Sara were so helpful beyond their duties, the entire staff we're so pleasant and friendly. Happy to have visited again after all these years to an even higher standard

See All Reviews

Room Arrangement

Room Info	Facilities
Family Room Room Size: 710 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 710, Number of bedrooms - 0, Wheelchair accessible, Number of bathrooms - 2, Ping - 20, Extra bed count 2, Square meters - 66, Free cribs/infant beds, Private bathroom, Rollaway/extra beds (free), Bed count minimum 1, Bed count maximum 1, City view
King Executive Room Room Size: 356 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 356, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, City view, Number of bathrooms - 1, Free cribs/infant beds, Ping - 10
Penthouse Room Size: 11840 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 11840, Square meters - 1100, Number of bedrooms - 4, Ping - 333, Number of bathrooms - 4, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Extra bed count 2, City view, Free cribs/infant beds
Executive Suite Room Size: m² 1 King Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Bed count minimum 1, Number of living rooms 1, Number of bathrooms - 2, Bed count maximum 1, Extra bed count 2, City view, Free cribs/infant beds
Presidential Suite Room Size: 2045 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 2045, Square meters - 190, Number of bedrooms - 1, Ping - 57, Bed count minimum 1, Number of living rooms 1, Number of bathrooms - 2, Bed count maximum 1, Extra bed count 2, City view, Free cribs/infant beds
King Guest Room Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1, Free cribs/infant beds
Junior Suite Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Twin Guest Room Room Size: 354 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wheelchair accessible, Extra bed count 1, Square meters - 33, Square feet - 354, Number of bathrooms - 1, Free cribs/infant beds, Ping - 10, Bed count minimum 2, City view, Bed count maximum 2
Twin Executive Room Room Size: m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bed count minimum 2, Extra bed count 2, City view, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Royal Suite Room Size: 2691 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square meters - 250, Number of bedrooms - 1, Bed count minimum 1, Square feet - 2691, Number of living rooms 1, Number of bathrooms - 2, Bed count maximum 1, Extra bed count 2, City view, Free cribs/infant beds, Ping - 76