Is this Al-Muntazah hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Al-Muntazah hotel?

Check-in time for Al-Muntazah hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Al-Muntazah hotel have a swimming pool?

Yes, this Al-Muntazah hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Al-Muntazah hotel?

Best-rates for the Al-Muntazah hotel starts from $189 per night with includes Bar, Breakfast, Barbecue/Outdoor Cooking, Hot Tub, Business Services, Wellness Facilities, Bedding/Linens, Toiletries, Entertainment, Laundry, Parking, Accessibility, Wheelchair Accessible, Balcony/Terrace, Guest Services, Internet, Kitchen, Pool, Designated Smoking Area, Spa, Restaurant, Child Friendly, Air Conditioner, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Al-Muntazah hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Al-Muntazah hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Al-Muntazah hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Al-Muntazah hotel?

Based on the information reported by the owner or manager, the Al-Muntazah hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Al-Muntazah hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Helnan Royal Palestine Hotel - Montazah Gardens | Hotel in Alexandria

| 8.2 (90 Reviews) | 1 Bathroom

Al-Muntazah Hotel | Helnan Royal Palestine Hotel - Montazah Gardens

Hotel in Al-Muntazah, Alexandria

Luxury hotel on the beach, with outdoor pool
Catch some rays on Helnan Royal Palestine Hotel - Montazah Gardens's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Helnan Royal Palestine Hotel - Montazah Gardens offers 218 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a private beach, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Hair dryer

Private bathroom

Free toiletries

Separate bathtub and shower

Bedroom

Air conditioning

Blackout drapes/curtains

Bed sheets

Free newspapers

Slippers

Phone

Turndown service

Safe

Soundproofing

Connecting rooms available

Breakfast

5 restaurants and 3 coffee shops

1 poolside bar and 1 bar

Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 20 for adults and USD 10 for children

24-hour room service

Minibar

Mini-fridge

Coffee/tea maker

Electric kettle

Parking

Valet parking on site (USD 5 per day; includes in/out privileges)

Wheelchair-accessible parking available

Limo/town car service

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Elevator

Activities

Windsurfing

Steam room

Fitness center

Outdoor pool

Sauna

Billiards/pool table

Playground

Shopping

Full-service spa

Entertainment

Satellite channels

DVD player

LCD TV

General

Meeting rooms

Business center

Conference space (11836 square feet)

Free newspapers in lobby

Elevator

Ballroom

Front-desk safe

ATM/banking services

Banquet hall

Gift shop/newsstand

Reception hall

Italian

French

English

Arabic

Designated smoking areas

TV in lobby

Guest Services

Laundry facilities

Babysitting (surcharge)

Mini-fridge

Outdoor pool

DVD player

Snack bar/deli

Playground

Soundproofed rooms

Luggage storage

Turndown service

Concierge services

Hair salon

24-hour front desk

Tour/ticket assistance

Wedding services

Laundry facilities

Dry cleaning service

Daily housekeeping

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Beach loungers

Garden

BBQ grill(s)

Private beachfront location

Balcony

Spa

Massage/treatment rooms

Spa open daily

Steam room

Sauna

Manicures and pedicures

Body treatments

Turkish bath/hammam

Hot tub

Massages

Facials

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 3:00 pm contactless check-in available express check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 5 years old and younger stay free when using existing bedding.

Payment Policy

Fee for buffet breakfast: approximately usd 20 for adults and usd 10 for children valet parking fee: usd 5 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Marwa

Aug 11, 2025 11:40:09 AM

Review Score: 8

Summary: Beautiful historic hotel that would use some facelift. Stunning location and beautiful water view from the terrace that unfortunately we couldn’t enjoy due to noisy weddings that were held on the property every night

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, Corner Room Size: 843 square feet m² 1 King Bed	General Square feet - 843, Number of living rooms 0, Bathrobes, Number of bedrooms - 1, Ping - 23.68, Sea view, Room and bed type depend on availability check-in, Separate sitting area, Bed count minimum 1, Square meters - 78, Bed count maximum 1
Executive Suite Room Size: 807 square feet m² 1 King Bed	General Number of bedrooms - 1, Sea view, Ping - 23, Room and bed type depend on availability check-in, Number of living rooms 1, Free cribs/infant beds, Square meters - 75, Bathrobes, No rollaway/extra beds, Desk, Square feet - 807, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Standard Room Room Size: 305 square feet m² 1 King Bed 2 Twin Beds	General Square feet - 305, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Square meters - 28, Sea view, Room and bed type depend on availability check-in, Wheelchair accessible, Free cribs/infant beds, Bathrobes, No rollaway/extra beds, Ping - 8.57, Bed count minimum 1, Bed count maximum 2